The Home Visit

Our advisers are trained to give energy advice; they follow agency policies on safeguarding children and vulnerable adults; and they are all subject to an enhanced CRB check. All visits are by appointment only.

Staffordshire Warmer Homes

A scheme run by Staffordshire County Council, in partnership with district and borough councils supported by Beat The Cold and E.ON with a goal to combat fuel poverty across the county and help residents to heat their home.

Keep Warm, Keep Well

This flagship scheme includes a partnership between NHS University Hospitals of North Midlands (UHNM), Staffordshire Community Energy and Beat the Cold. By supporting vulnerable patients who are referred to Beat the Cold by healthcare professionals, we are alleviating the detrimental health impacts of cold homes, and reducing fuel poverty across Staffordshire. This scheme is part-funded by clean energy generation through solar panels on UHNM estate buildings. The excesses generated then support a community fund, which Staffordshire Community Energy allocates to Beat the Cold in support of delivering interventions to patients. This award-winning, innovative scheme has been operational since 2016 and has supported over 1,000 Staffordshire-based patients.

Western Power Priority Service

The Priority Services Register (PSR) provides extra help and additional support during a power cut for elderly, very ill or disabled people, or those who rely on power for medical equipment.

Find out more about Western Power Priority Support services.

Case Study 1

I feel my energy knowledge has improved since speaking with the team. My house is warmer and I’m more comfortable that I can monitor the costs of energy in the house. The adviser was very helpful and made me aware of other ways I could save money on my water bills. He…

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Case Study 2

Following the call with Pete. I feel alot happier. The adviser was very helpful, and it was a brilliant service. I feel more confident in saving money on my energy bills. I’m in a better financial position, because of the support towards our water and energy bills. Pete also said I may…

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Case Study 3

I am truly grateful for all the help I have received from yourself. Whilst feeling very down and a little hopeless towards the end of 2021, after speaking with you I felt there was a glimmer of hope when you spoke to me. You gave me confidence I could get myself into…

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