Thanks to funding from ScottishPower Energy People’s Trust, Beat the Cold can now extend its service across the Staffordshire Moorlands. As well as giving telephone advice and talking to people at events, our advisers can come to see you at home to check your bills, your meters, the best way to use your heating systems. Book a visit, for yourself, or for someone you care for, on 0800 389 2258.
Examples of home energy advice and support from earlier this winter
Mrs D, who lives alone and has trouble getting about, booked a home visit. As a result, her fuel company credited her with £200 and made sure that she will receive Warm Home Discount of £120 a year. They placed her on their Priority Service Register. The Fire Service came to check her smoke alarms and Warm Streets will check the level of insulation in the loft. (29051)
Mr V also qualified for the Warm Home Discount, of £120 a year. After checking carefully with his fuel company, our adviser found a potential reduction of £150 a year. On top of this, ‘Surviving Winter’ are helping with a one-off payment of £150 towards the high winter fuel bill. (29299)
For Mrs B, our advisor had to telephone several companies to find the best way to pay – comparing a fixed tariff from one company against a special deal from another and a fixed price from a third. Because of her health, it was important to keep Mrs B warm at home, making the reassurance of a home visit important. (29380)